Effective Date: 12.12.2025
Last Updated: 12.12.2025

This Privacy Policy (“Policy”) explains how MZNX Trading Lab, a company registered at Vecā iela 3, Katlakalns, Ķekavas pag., Ķekavas nov., LV-2111 (“we”, “our”, “us”, or the “Company”) collects, uses, discloses, and protects your personal data when you use our services through our website www.mznx.io (the “Website”), platforms, and related services (collectively, the “Services”).

Please read this Policy carefully to understand how your personal data is processed by us.

1. Controller of Personal Data

The controller responsible for your personal data is:

MZNX Trading Lab
Vecā iela 3, Katlakalns,
Ķekavas pag., Ķekavas nov.,
LV-2111

For questions regarding this Policy or to exercise your rights, you can contact us at info@mznx.io  or via the contact information on our Website.

2. What Personal Data We Collect and How

We collect personal data directly from you, automatically through our systems, and from third parties:

2.1 Data You Provide

When you register or interact with our Services, you may provide:

• Identification and contact data (name, email, phone, address, date of birth)

• Account details (username, password)

• Payment information (bank or transaction details)

• Communication records (messages, support chats)

2.2 Automatically Collected Data

When you use our Services, we collect:

• Device information (IP address, browser type, operating system)

• Website usage data (visit times, pages viewed, interaction logs)

• Usage of Services data (login/logout, account settings, simulated activity)

2.3 Data from Third Parties

We may receive data from:

• Platform providers (e.g., trading platform providers)

• Social networks (with your consent)

• Analytics and marketing tools

3. How We Use Your Personal Data

We process personal data for the following purposes:

3.1 To Provide and Maintain Services

We process identification, contact, account, and service usage data to:

• Register and manage your user account

• Provide access to Services and related tools

• Manage service performance and improvements

Legal basis: Performance of contract, legitimate interests

3.2 Customer Support and Communication

We process personal data to answer inquiries, respond to requests, and provide support.

Legal basis: Legitimate interests

3.3 Marketing and Business Updates

With your consent or where permitted by law, we may send:

• Newsletters

• Offers about products and services

• Notifications about events

You may opt-out at any time.

Legal basis: Consent, legitimate interests

3.4 Analytics and Product Improvement

We analyse usage data to:

• Improve our Website and Services

• Understand customer behaviour and preferences

Legal basis: Legitimate interests

4. How We Store and Secure Personal Data

Your personal data is stored securely using technical and organizational measures designed to protect it against unauthorized access, alteration, disclosure, or destruction.

We retain personal data only as long as necessary to fulfil the purposes outlined in this Policy or as required by law.

5. Data Retention Periods

We retain personal data for the following periods:

• Contract performance and related obligations: Up to 10 years from contract completion

• Marketing communications (without consent): Up to 5 years after last contact

• Service improvement analytics: Up to 6 months

• Legal compliance: Duration required by applicable law

• Consent-based processing: As specified in consent

6. Data Sharing and International Transfers

We may share your personal data with:

• Service providers supporting our Website (hosting, IT, analytics)

• Trading platform partners

• Payment processors

• Legal and compliance advisors

All third parties are contractually obligated to protect your data consistent with this Policy.

We may transfer personal data to countries outside the European Economic Area (“EEA”). In such cases, we ensure appropriate safeguards are in place.

7. Your Rights

You have the following rights regarding your personal data:

Right to Access

Request confirmation of whether your data is processed and request a copy.

Right to Rectification

Correct inaccurate or incomplete data.

Right to Erasure

Request deletion when processing is no longer necessary or when consent is withdrawn.

Right to Restrict Processing

In certain circumstances, request limited processing.

Right to Data Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests.

Right to Withdraw Consent

Withdraw any consent given previously, without affecting prior lawful processing.

Right to Lodge Complaint

File a complaint with a supervisory authority if you believe your rights are violated.

To exercise your rights, contact us at info@mznx.io .

8. Changes to This Policy

We may revise this Policy when necessary. We will notify you of material changes via the Website or email. The “Last Updated” date at the top reflects the most recent revision.

9. Contact Information

For any questions, requests, or issues related to this Policy, please contact:

MZNX Trading Lab
Email: info@mznx.io
Address: Vecā iela 3,
Katlakalns, Ķekavas pag.,
Ķekavas nov., LV-2111